1 Year Free Service Warranty
ISHO provides a 1 year free service warranty for manufacturing faults. This warranty covers the repair and/or replacement of any defective parts. The warranty does not apply in case of damages due to misuse of product, incidental damage due to malfunctioning of product, normal wear and tear, scratches, or damage caused by impacts or accidents. The warranty is only to the benefit of the original purchaser of the product. For product repair beyond the aforementioned points, fees will apply. For warranty services, proof of purchase (order number/invoice), as well as photo ID, must be provided. Please contact +(88)0 960 6881133 for after-sales services.
Exchange of Product
If you change your mind, you may seek replacement with a different product of the same price or higher within 7 days. No cash refund will be provided. If your product of choice is of a higher price, you must pay the difference in price. A 10% service charge will be applied for re-delivery. We are unable to provide an exchange for your items if the product is found to be dirty, stained, scratched, damaged or abused.
Clearance items are not considered within 1 year warranty/ 1 hr trial.
Repair Policy and Charges
All ISHO furniture are made and delivered with utmost care. However, a furniture may need repairing due to normal wear and tear and inappropriate handling. 25% of MRP of the product will be applied as repairing charge for respective ISHO product.