Welcome to ISHO (isho.com). These terms & condition is applicable for all ISHO products. By these terms & conditions, you confirm your understatement & obedience to our policy. In the case of disagreement, you are suggested not to use this website. ISHO reserves the right to change, modify and update these terms and conditions at any time. No prior notice will be provided. These general terms and conditions and the policies may change from time to time so please check these before making any purchase

Warranty
All ISHO furniture is made and delivered with utmost care. We always endeavor to provide you with our signature global designs without compromising on quality. ISHO uses top quality raw materials, deploys top craftsmanship, and performs stringent quality control. Once the product is delivered, assembled, and accepted by the customer, ISHO will assume that it has fully performed on its obligations.
Delivery

The delivery timeline may vary from 3 days to 36 Days. Estimated delivery lead times are mentioned/labeled with all products on respective product pages. However, due to any unavoidable circumstances, the product delivery date may change.

Terms of Payment

Cash on Delivery (Optional) for order value up to BDT 7000. The order value of more than BDT 7000, 100% invoice amount needs to be paid in advance (through Cash, Card or, bkash).

VAT

VAT has to be paid in excess of the total amount of payment as per government policy. VAT Challan will be provided to the customers.

Inventory Holding Cost

If a customer decides to extend the delivery date; they must do so four (4) days before the planned date of delivery. Such an extension must not be more than 14 days (2 weeks). If the extension is more than 2 weeks, the customer must pay a holding cost of 0.20% of the total order value per day.

Customization

ISHO has a wide range of products; provision for customization is not available.