Welcome to ISHO (isho.com). These terms & condition is applicable for all ISHO products. By these terms & conditions, you confirm your understatement & obedience to our policy. In the case of disagreement, you are suggested not to use this website. ISHO reserves the right to change, modify and update these terms and conditions at any time. No prior notice will be provided. These general terms and conditions and the policies may change from time to time so please check these before making any purchase

Delivery

Products will be delivered within 7-14 business days, depending on the types and quantity of the products. However, due to any unavoidable circumstances, the product delivery date may change.

Cash on Delivery

Cash on Delivery will be applicable while item total cost lower than 100,000 Taka

Terms of payment

In case of any order of more than BDT 1 lac, 50% of the amount needs to be paid in advance, and the other 50% will have to be paid when the product is ready to deliver.

VAT
VAT has to be paid in excess of the total amount of payment. VAT Challan will be provided to the customers.
 
Inventory holding cost
If a customer decides to extend the delivery date; they must do so by four (4) days before the planned date of delivery. Such an extension must not be more than 14 days (2 weeks). If the extension is more than 1 week, the customer must pay a holding cost of 0.20% of the total order value per day.
 
Replacement Guarantee

We do have 7 Days Replacement Guarantee for all physical products sold on ISHO (isho.com)

Warranty

ISHO provides One Year Free Service warranty for any manufacturing defects.

  • This warranty covers the repair or replacement of the defective part. It should be noted that wood is a natural product; so, any natural defects in the wood grain will not be considered as manufacturing defects.
  • To get this support customer must need to show the money receipt of purchase.
  • Please contact Hotline:  +(88) 09606881133 for after-sales service.